USE : To use Forgot Password Functionality in AsterCTI Portal.
Please check the Video below to get details of how to use Ticket/Case Management System with Email Configuration.

Administrator Configuration :

Agent Configuration : 

Both video tutorial use for Admin and Agent and can easily set Ticket Management with AsterCTI and can manage on finger tip.

Add Correct Settings in above Fields to use Forgot password Functionality, so whenever any Agent forgot his/her password they will get password from above mentioned Email.

NOTE : Customer Portal for Ticket Management :
So your customer can login and check and update ticket/cases according to there use.

Thats It..!! Email Configuration and Ticket Management set with AsterCTI.

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