Configuration
The option "Console Agent" of the Call Center allows the operator to perform active campaigns using a specific extension. The agent can receive ca...
Thu, 5 Jan, 2017 at 2:02 PM
This option allows creating break times which could be time for lunch, rest or any other reason. During this time the agent will not be available for making...
Thu, 5 Jan, 2017 at 3:59 PM
This option lets us configure some parameters to adjust the functioning of the call center: Asterisk In this block there are parameters about the as...
Thu, 5 Jan, 2017 at 4:02 PM