TechExtension

Reports 13

• Reports Break
• Calls Detail
• Calls per hour
• Calls per Agent
• Hold Time

View all 13

Configuration 3

• Agent Console
• Breaks
• Configuration

Outgoing Calls 3

• Campaigns
• Do not Call List
• External URLs

Ingoing Calls 3

• Queues
• Clients
• Ingoing Campaigns

Agent Options 3

• Agents
• ECCP Users
• Callback Extensions

Forms 2

• Form Designer
• Form Preview