Reports

PBX Reports

Trunks used per hour
This option lets us check the use of the trunks in PBX that have been configured in the campaigns for the call center. Here we can see the number of entered...
Thu, 5 Jan, 2017 at 5:16 PM
Incoming calls monitoring
This is a report of the general status of incoming calls in real time. We can see the number of entered calls, answered, abandoned, waiting calls and withou...
Thu, 5 Jan, 2017 at 5:17 PM
Campaign monitoring
This module shows in real time the activity of any campaign with information like general status, agent status, call status and logs. In the header of the m...
Thu, 5 Jan, 2017 at 5:19 PM