Ingoing Calls
Ingoing Calls
This option allows assigning the queues that will be intended for the reception of calls in the call center. This makes it easy to monitor the received call...
Thu, 5 Jan, 2017 at 4:09 PM
This option is used to upload the contact information of the clients. This is done by importing a CSV or DOC file. The required fields are: "Phone"...
Thu, 5 Jan, 2017 at 4:12 PM
This option allows creating an ingoing campaign where the agents recieve the calls that the users make to the call center. When the users call to the extens...
Thu, 5 Jan, 2017 at 4:14 PM