Agent Options
Agent Options
This option shows a list of all the agents created in the call center that will operate the system. Here we can also modify and create new agents. Each agen...
Thu, 5 Jan, 2017 at 4:18 PM
The ECCP is a protocol developed by Palosanto Solutions for the Call Center. This protocol works with an authentication system. The default user is "ag...
Thu, 5 Jan, 2017 at 4:20 PM
This option allows selecting the extensions that will be used in the dynamic configuration of the call center (Refer to Agent Console help section). Note th...
Thu, 5 Jan, 2017 at 4:22 PM