Outgoing Calls

Outgoing Calls

Campaigns
This option allows creating an outgoing campaign where a set of calls are generated automatically from a list of phone numbers and assigned to the agents. ...
Thu, 5 Jan, 2017 at 2:13 PM
Do not Call List
Phone List This option allows creating a list of numbers that will be omitted in the outgoing campaign. Remember that for outgoing campaigns it is requi...
Thu, 5 Jan, 2017 at 2:16 PM
External URLs
This option lets us add and configure the external URLs that are requested when we create a new campaign. With an External URL the agent can access to other...
Thu, 5 Jan, 2017 at 2:21 PM