TechExtension

SugarCRM CE / 6. X 3

• SugarCRM Click To Call Asterisk Integration
• SugarCRM Asterisk CTI Integration
• SugarCRM Digium SwitchVox CTI Integration

SuiteCRM 3

• SuiteCRM Click To Call Asterisk Integration
• SuiteCRM Asterisk CTI Integration
• SuiteCRM Digium SwitchVox CTI Integration

SugarCRM 7.x , 8.x , 9.x 2

• SugarCRM Asterisk CTI Integration ( Version B )
• SugarCRM Digium SwitchVox CTI Integration ( Version B )

VtigerCRM 1

• VtigerCRM Asterisk CTI Integration

Salesforce CRM 1

• Sales force Asterisk CTI Integration

AgileCRM 1

• Agile CRM PBX CTI Integration

bitrix24 1

• Bitrix24 CRM PBX CTI Integration

Pipedrive CRM 1

• PipeDrive CRM PBX CTI Integration

Odoo 1

• Odoo ERP PBX CTI Integration

Zoho 1

• Zoho Asterisk CTI Integration

Microsoft Dynamics CRM 1

• Microsoft Dynamics CRM PBX CTI Integration

Hubspot 1

• Hubspot CRM PBX CTI Integration

Configuration 9

• How To Configure agent Extension details in Softphone
• How to create agent in PBX ?
• Shutdown
• Hardware Detector
• Backup/Restore

View all 9

Report 6

• CDR Report
• Channels Usage
• Asterisk Logs
• Graphic Report
• Summary

View all 6

USER 11

• Groups
• Group Permission
• Operator Panel
• Voicemail
• Calls Recordings

View all 11

Network 4

• Network Parameters
• DHCP Server
• DHCP Client List
• Assign IP Address to Host

Dashboard 1

• Dashboard

Preferences 2

• Language
• Date/Time

Email 8

• Domains
• Accounts
• Relay
• Antispam
• Remote SMTP

View all 8

Fax 4

• Fax Master
• Fax Clients
• Fax Viewer
• Email Template

Virtual Fax List 4

• Virtual Fax List
• New Virtual Fax
• Send Fax
• Fax Queue

Reports 13

• Reports Break
• Calls Detail
• Calls per hour
• Calls per Agent
• Hold Time

View all 13

Configuration 3

• Agent Console
• Breaks
• Configuration

Outgoing Calls 3

• Campaigns
• Do not Call List
• External URLs

Ingoing Calls 3

• Queues
• Clients
• Ingoing Campaigns

Agent Options 3

• Agents
• ECCP Users
• Callback Extensions

Forms 2

• Form Designer
• Form Preview

Single Tenant AsterCTI ( Asterisk Auto Dialer ) 6

• Single Tenant AsterCTI Installation and Configuration
• AsterCTI CRM Configuration Guide
• AsterCTI Ticket Management & Email Configuration
• AsterCTI SMS Configuration
• Everything About AsterCTI

View all 6

Multi Tenant AsterCTI (Asterisk Auto Dialer ) 7

• Multi Tenant AsterCTI Installation and Configuration
• Create Company & Manage License in Multi tenant AsterCTI
• Check Root Company License in Multi tenant AsterCTI
• Assign Queue to Company
• AsterCTI CRM Configuration Guide

View all 7