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Knowledge base
PBX CRM Integration
SugarCRM CE / 6. X
3
SugarCRM Click To Call Asterisk Integration
SugarCRM Asterisk CTI Integration
SugarCRM Digium SwitchVox CTI Integration
SuiteCRM
3
SuiteCRM Click To Call Asterisk Integration
SuiteCRM Asterisk CTI Integration
SuiteCRM Digium SwitchVox CTI Integration
SugarCRM 7.x , 8.x , 9.x
2
SugarCRM Asterisk CTI Integration ( Version B )
SugarCRM Digium SwitchVox CTI Integration ( Version B )
VtigerCRM
1
VtigerCRM Asterisk CTI Integration
Salesforce CRM
1
Sales force Asterisk CTI Integration
AgileCRM
1
Agile CRM PBX CTI Integration
bitrix24
1
Bitrix24 CRM PBX CTI Integration
Pipedrive CRM
1
PipeDrive CRM PBX CTI Integration
Odoo
1
Odoo ERP PBX CTI Integration
Zoho
1
Zoho Asterisk CTI Integration
Microsoft Dynamics CRM
1
Microsoft Dynamics CRM PBX CTI Integration
Hubspot
1
Hubspot CRM PBX CTI Integration
PBX ( Call Center Software )
Configuration
9
How To Configure agent Extension details in Softphone
How to create agent in PBX ?
Shutdown
Hardware Detector
Backup/Restore
View all 9
Report
6
CDR Report
Channels Usage
Asterisk Logs
Graphic Report
Summary
View all 6
USER
11
Groups
Group Permission
Operator Panel
Voicemail
Calls Recordings
View all 11
Network
4
Network Parameters
DHCP Server
DHCP Client List
Assign IP Address to Host
Dashboard
1
Dashboard
Preferences
2
Language
Date/Time
Email
8
Domains
Accounts
Relay
Antispam
Remote SMTP
View all 8
Fax
4
Fax Master
Fax Clients
Fax Viewer
Email Template
Virtual Fax List
4
Virtual Fax List
New Virtual Fax
Send Fax
Fax Queue
Call Center ( Preductive Dialer )
Reports
13
Reports Break
Calls Detail
Calls per hour
Calls per Agent
Hold Time
View all 13
Configuration
3
Agent Console
Breaks
Configuration
Outgoing Calls
3
Campaigns
Do not Call List
External URLs
Ingoing Calls
3
Queues
Clients
Ingoing Campaigns
Agent Options
3
Agents
ECCP Users
Callback Extensions
Forms
2
Form Designer
Form Preview
AsterCTI (Asterisk Auto Dialer )
Single Tenant AsterCTI ( Asterisk Auto Dialer )
6
Single Tenant AsterCTI Installation and Configuration
AsterCTI CRM Configuration Guide
AsterCTI Ticket Management & Email Configuration
AsterCTI SMS Configuration
Everything About AsterCTI
View all 6
Multi Tenant AsterCTI (Asterisk Auto Dialer )
7
Multi Tenant AsterCTI Installation and Configuration
Create Company & Manage License in Multi tenant AsterCTI
Check Root Company License in Multi tenant AsterCTI
Assign Queue to Company
AsterCTI CRM Configuration Guide
View all 7
Help Desk Software
by Freshdesk